An initial appointment can be scheduled at Texas Fertility Center by calling (512) 451-0149 X 7449 and speaking with one of our New Patient Coordinators. If your appointment is for infertility, we strongly encourage scheduling a time for your initial visit when both you and your partner are available. Once the appointment has been scheduled, our New Patient Coordinators will work closely with you to complete the registration process. As part of this process, a New Patient Information Booklet, will be mailed to you. Alternatively, you can download it from our website
Our New Patient Coordinator will confirm your insurance coverage and ask you
specific questions to determine the extent of that coverage. In order for the
coordinator to verify this information and to provide an estimated cost for your
initial visit, we will need some information on both you and your partner. We
ask that you complete and return our Patient
Information and Insurance Information to us at least 7 days prior to your scheduled
appointment. For your convenience, these forms can be submitted directly from
our website Patient Information (Online) and Insurance Information (Online). If you prefer, they can also
be downloaded and then either faxed to (512) 451-0977 or mailed
to:
Texas Fertility Center
Attn: New Patient
Coordinator
6500 N. Mopac Expressway, Bldg
I, Ste 1200
Austin, TX 78731
(512)451-0149 x 7420
Our New Patient Coordinator
will contact all patients prior to the initial visit to go over
insurance coverage, estimated cost due at the time of service, and
answer any questions in preparation for the visit. We encourage
patients to also verify their coverage. If the insurance company
requires a referral the patient must obtain it before being seen,
and this can done by contacting the primary care physician. Payment
in full will be due at the time of service if our office is not a
contracted provider with the patient’s insurance company, or if
there is no coverage for the visit. Questions regarding insurance
benefits can be discussed with our New Patient Coordinator at
(512)451-0149 x 7420 or by emailing your question(s) to:
sylvia@txfertility.com. Please be aware that neither the
verification of benefits obtained by the patient nor by Texas
Fertility Center guarantee payment by the insurance provider.
In order to
accommodate the needs and requests of our patients, Texas Fertility
Center is enrolled in several managed care health plans. We will be
happy to file all claims for covered services rendered if we are
contracted with the patient’s insurance company. In the event we
are not contracted providers we will supply a detailed receipt of
services that may be submitted directly to the insurance company for
reimbursement.
Insurance coverage for infertility can often be confusing. Many
policies offer coverage for testing to determine the cause of
infertility, but no coverage for fertility treatment. Our billing
staff is available to answer any questions patients may have
regarding their insurance benefits, insurance coverage and
pricing. The Billing Staff can be reached at (512) 451-0149 x
4001.
Contracted Insurance Plans
Texas Fertility Center participates with the following plans:
Aetna (Patients must
register with the “Aetna Infertility Program” by calling (800)
575-5999 prior to the initial appointment.)
Blue Cross Blue
Shield (NOT Blue Choice Solutions, Traditional or Indemnity)
Cigna
Healthsmart
Greatwest/One Health
Meritan (Capital
Metro ONLY)
Seton Health Plans
United Healthcare
All HMO and some specific
plans (i.e. Healthselect) require a referral from the patient’s
primary care physician prior to being seen. We strongly encourage
patients to check with their insurance company to confirm whether or
not a referral is required. Please note that
Texas Fertility Center does not participate in any government
sponsored health plans, such as Medicare, Medicaid or Tricare.
