To make your time in Austin as
enjoyable as possible we have included an Out of
Town patient resource guide to help you with hotels,
restaurants and things to do here in
Austin.
Out of Town Patients
Texas Fertility
Center has assisted couples from across the country
and around the world in achieving their dream of
having a baby. We welcome all new patients to our
practice and work closely with each individual
couple to coordinate your care and achieve positive
results.
An initial appointment can be
scheduled at Texas Fertility Center by calling (512)
451-0149 X 7449 and speaking with one of our New Patient Coordinators.
If your appointment is for infertility, we strongly
encourage scheduling a time for your initial visit
when both you and your partner are available. Once
the appointment has been scheduled, our New Patient
Coordinator will work closely with you to complete
the registration process. As part of this process
a new patient booklet will be mailed to you.
Alternatively, you can download it from our website
by clicking on New Patient Information Booklet.
Our New Patient Coordinator will confirm your insurance coverage and ask you specific questions to determine the extent of that coverage. In order for the coordinator to verify this information and to provide an estimated cost for your initial visit, we will need some information on both you and your partner. We ask that you complete and return our Patient Information and Insurance Information to us at least 7 days prior to your scheduled appointment. For your convenience, these forms can be submitted directly from our website Patient Information (Online) and Insurance Information (Online). If you prefer, they can also be downloaded and then either faxed to (512) 451-0977 or mailed to
Texas Fertility Center
Attn: New Patient Coordinator
6500 N. Mopac Expressway, Bldg I, Ste 1200
Austin, TX 78731
Our New Patient Coordinator
will contact you prior to your initial visit to
review your insurance coverage, to note any
estimated cost due at the time of service, and to
answer any questions you may have in preparation for
your visit. We encourage patients to also
independently verify their coverage, and we have
provided an insurance
benefit questionnaire that can be downloaded
from our website to assist in talking with your
insurance company. If the insurance company
requires a referral to Texas Fertility Center, you
must obtain it before being seen. This can be
done by contacting your primary care physician.
Payment in full will be due at the time of service
if our office is not a contracted provider with your
insurance company, or if you do not have insurance
coverage for the visit. Questions regarding
insurance benefits can be discussed with our New
Patient Coordinator at (512) 451-0149 x 7420 or by
emailing your questions to:
newpatient@txfertility.com.
Please be aware that neither the verification of
benefits that you obtain from your insurance
company, nor the verification that we obtain,
guarantees payment by the insurance provider.
If
your appointment is for infertility, or if you are
attempting pregnancy, both you
and your partner are strongly encouraged to be at the initial visit.
According to the Texas Medical Practice Act, we
cannot prescribe medications or order tests (semen
analysis, antisperm antibodies, hormone levels,
infectious disease screening, etc.) on patients
without first at least taking their medical
history. Having both partners present at the
initial visit will therefore avoid any unnecessary
delays in the diagnostic and treatment processes.
Please note that there is an additional fee for the
evaluation and management services provided to the
male partner. Our New Patient Coordinator will
verify insurance coverage to determine if this
service will be covered by either the female or male
partner’s insurance. If your insurance company
requires a referral prior to being seen, please
contact your primary care physician, as this
documentation must be obtained before your initial
visit.
A
copy of any relevant medical records (i.e. previous
infertility testing, treatment or surgeries that
either you or your partner may have had) should be
sent to Texas Fertility Center prior to your initial
visit. An Authorization for Release of Confidential
Information (To TFC) can be downloaded from our
website to expedite this process. In order to insure
that your initial visit is as productive and
informative as possible, please submit this request
for records to your previous physician(s) at least
15 business days before your initial appointment
with our office.
Our regular office
telephone hours are 8:30 a.m. to 12:00 p.m. and
1:30 p.m. to 4:00 p.m., Monday through Friday.
Our office hours
are 7:30 a.m. to 12:00 p.m. and 1:30 p.m. to
5:00 p.m., Monday through Friday.
In order to be fair
to all of our patients, we see patients only by
appointment, with obvious exceptions made for
true medical emergencies.
Our physicians are
available to see established patients who must
be seen on weekends and on holidays. We will
announce any available office hours for the
upcoming weekend and/or holiday every Friday on
our after-hours telephone message. This message
is updated weekly.
As our physicians
only see a limited number of new patients each
week, our policy requires you to secure your new
patient appointment time with a deposit via
credit card or personal check/money order. If
you cannot keep your appointment, please cancel
or reschedule at least 48 hours in advance of
your scheduled appointment to avoid forfeiting
your deposit.
